Privacy Policy
Last Updated: 20-09-2025
At Himalayan Nectar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase our products, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any information you provide when placing an order or signing up as a distributor.
Non-Personal Information: Browser type, device information, IP address, website usage data, and cookies to improve our website performance and your browsing experience.
Communication Data: Your messages, inquiries, and feedback provided through our forms, email, or social media.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order updates, promotional offers, and newsletters (only if you opt in).
Improve our website, services, and product offerings.
Maintain records for legal and compliance purposes.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information only with:
Service Providers: Payment processors, shipping companies, and IT services to process your order securely.
Legal Authorities: If required by law or to protect our rights, property, or safety.
All third parties are obligated to protect your data and use it only for the purposes specified.
4. Data Storage & Security
We take appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to keep your data safe during transmission.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage or disable cookies through your browser settings, but this may affect certain site functionalities.
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Opt out of receiving marketing communications.
Restrict or object to the processing of your data.
To exercise these rights, please contact us at contact@himalayannectar.com.au
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.
9. Children’s Privacy
Our products and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover we have inadvertently collected such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Email: contact@himalayannectar.com.au
Phone: +61 499 847 968
Business Address: 92 Tunstall Road, Donvale VIC 3111, Australia
